Last updated: 9 December 2025

Agreement

This agreement is entered into between Here Wellbeing Ltd and You, the person, organisation or entity described, together the Parties and each a Party (“Agreement”).

By submitting a booking request, confirming a booking, paying the Fees or using the Premises (as defined below), You agree to be bound by this Agreement.

Definitions

 We are Here Wellbeing Ltd, a company registered in England (registered no. 14668778) with registered address at143 Crownstone Road, SW2 1NB (the “Owner” “us” or “We”).

The Agreement provides the terms under which a therapist, consultant or approved wellbeing professional (the “Professional” or “You”) can hire, book or rent (“Hire”) the use of a room (“Room”) at our physical location (“Premises”) to provide therapeutic services, wellbeing activities or other activities agreed to by Here Wellbeing Ltd. This Hire will be for a cost (“Fee”) and pre-agreed period of time (“Hire Period”). You may request to Hire a Room by notifying us in writing or via our online booking system (“Hire Request”).

In consideration for your payment of the Fee you confirm that You have read, understood and agreed to the following terms and conditions (Agreement’). The date at which these terms and conditions are accepted by You is the ‘Commencement Date’.

This Agreement is a business‑to‑business contract. You confirm that you enter into it wholly for the purposes of your profession.

This Agreement grants a licence to occupy only and does not create a tenancy.

The term

This Agreement will commence on the agreed date of the first room Hire and will continue unless otherwise cancelled or terminated in accordance with this Agreement.

We may, at our sole discretion, accept or reject a Hire Request. Unless otherwise agreed between the Parties, if this Agreement is terminated, then any current hire of the Room under any Hire Request will also terminate.

Our obligations

Upon receipt of the Fee, we will grant you a licence to use the Room for the Hire Period, in accordance with this Agreement.

Hire of any Room will allow you non-exclusive use of the bathroom and reception area of the Premises.

Your obligations

In signing these Terms, you state that You hold qualifications, professional registration and professional indemnity insurance that is applicable to your profession and in any event no less than £1,000,000 professional indemnity insurance. You agree to provide Here Wellbeing Ltd with evidence of your qualifications, professional registration and professional indemnity insurance at the time of registration and at any point in the future upon our request. You agree that You are personally responsible for the safe provision of your services, including but not limited to the arrangement and up to date maintenance of all necessary public liability and professional indemnity insurances or any other such policy to cover your work at the Premises.

You agree to comply with this Agreement, our requests or requirements (including safety procedures and policies), and all applicable laws; and (b) provide all assistance, information, and all things reasonably necessary to enable us to comply with our obligations under this Agreement and at law.

This Agreement will not give you any entitlement to or ownership or control of the Room.

Fees and payment

You agree to pay for Room Hire in advance. Unless otherwise agreed between the Parties, you will not be entitled to access the Room until you have paid the Fee in full. We may suspend your access to the Premises if an invoice remains unpaid after the due date. Interest may be charged on overdue sums at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998.

For ad-hoc one-off Room Hire (available to book up to 14 days in advance) You agree to pay at time of booking by debit or credit card.

For longer term recurring Room Hire You agree to pay any invoices issued within 7 days by bank transfer. 

For recurring Room Hire the monthly invoice is the total annual cost divided by 12.

Rental fees and prices for Rooms on the Premises are reviewed on an annual basis.

Cancellations or amendments

To cancel a recurring Room Hire You agree to provide us with at least one calendar month’s written notice to Us. Notices may be served by email.

To cancel an ad-hoc one-off Room Hire You agree to provide us with at least forty-eight hour’s written notice for a credit for the cancelled Room Hire to be used within one calendar year from the date or cancellation. Credits issued for qualifying ad‑hoc cancellations are non‑refundable and may only be used against future Room Hire. To redeem the credit, you agree to email Here Wellbeing Ltd. If the Room Hire is cancelled with less than 48 hours’ notice, no credit will be issued to you and the Fee forfeited.

We reserve the right to review, suspend or terminate a Room Hire(s) and this Agreement following multiple cancellations. We may terminate bookings in circumstances where continued hire is no longer reasonably practicable.

You may request to change or amend the date or time of a Room Hire by writing to Here Wellbeing Ltd by giving us at least 48 hour’s prior notice. We reserve the right to refuse such a request and cannot guarantee this request will be honoured if it is not deemed reasonable and/ or possible to do so. If there are changes to the payment Here Wellbeing Ltd will agree this with You.

We reserve the right to cancel Room Hire for circumstances outside our control or for any reason.

Access to the Room

You agree to only access the Room during the paid for Hire Period in accordance with this Agreement.

You agree not to pass on the access code to the building to anyone, including Your clients. The access code will be changed periodically.

You are permitted to access the Room 5 minutes before the hour of your Hire Period. You agree to leave the Room 5 minutes before the end of the Hire Period to allow for a changeover with the next Professional.

We cannot be held responsible for any late running Room Hire or the condition of the Room left by the previous Professional, but we will endeavour to communicate with any Professional about whom concerns are raised and remind them of the Terms of the Premises and/ or terminate their Agreement or future Room Hire at our discretion.

We reserve the right to access the Room, at any time during the Hire Period, if this is deemed necessary (including for safety, maintenance, or compliance checks) or in an emergency.

We will not enter during a booked therapeutic session except where required for safety or legal compliance.

You agree not to access or obstruct any parts of the Premises (other than the Room), unless otherwise permitted by us in writing and to not do anything that affects, or has the potential to affect our use or access to the Premises.

Use of the Room and Premises

When using the Room, you agree to only use it for the purpose for which it is intended to be used and for the purpose supplied to Us when making the Hire Request.

You are not permitted to sublet the Room to a third party.

You may not do anything in the Room or on the Premises that may cause fire or destruction including but not limited to lighting candles or fires, smoking, or using electrical devices that exceed voltage restrictions or overload the switchboard.

You may not use the Room or the Premises for any illegal or inappropriate activities including but not limited to drug use, alcohol use, smoking, gambling, violent or threatening behaviour.

Food is not permitted in the Room to ensure it is maintained to a suitable standard for the next Professional. Herbal tea, and clear liquids such as water may be taken into the Room. Reasonable adjustments will be made for disability‑related or medical needs, including where food or drink is required.

Aside from guide dogs, any other animals or pets are not permitted in the Room or on the Premises without written permission from Us.  

Photography and videography are prohibited in the Room or on the Premises without permission in writing from Us.

If your use causes significant disruption, we may require you to vacate the Room. No refund will be provided for the affected Hire Period.

You agree to ensure that noise levels within the hired space remain low so as not to disturb other occupants. We reserve the right to terminate use of the Premises without refund should You or Your clients cause undue noise, disruption or nuisance.

You are fully responsible for the conduct of Your clients whilst on the Premises. You shall ensure that Your clients comply with all rules, policies and safety regulations. You shall ensure that clients maintain a quiet and respectful demeanour in all communal areas, including but not limited to reception, corridors and entrances.

When vacating the Room after the Hire Period You agree to leave the Room in the same condition and manner in which it was provided to you, including but not limited to furniture and provided equipment. This includes removing any mugs, glassware or jugs and putting them into the dishwasher provided or washing them up.

You agree to switch off lights and any electrical appliances upon vacating the Room.

You agree to promptly inform Us of any damage to the Room, the Room contents or the Premises caused by You or Your clients. If We determine that You (or Your clients) have caused any defect, damage or loss (excluding fair wear and tear consistent with normal use of the Room) to any property (on the Premises or in the Room) or if we suffer or incur any costs in connection with any defect, damage or loss, you agree to pay us the costs of the repairs or replacement including any lost revenue as a result of Room repair, as a debt due and immediately payable.

You agree to familiarise Yourself with all fire exits, evacuation procedures and safety protocols at the Premises and ensure that Your client are appraised of the same.

Indemnity

To the maximum extent permitted by law, You are liable for and agree to indemnify us and hold us harmless in respect of any liability which we may suffer, incur or are otherwise liable for as a result of, or in connection with: (a) any breach of this Agreement by You that puts us in breach of our lease of the Premises with our landlord; (b) any property loss or damage (including to the Premises or Room), death or personal injury arising from or in connection with your use of the Room; (c) any failure to return the Room in the same condition and manner in which it was provided to you (except for fair wear and tear); or (d) any claim made against us by a third party arising from or in connection with any negligent act or negligent omission by you in connection with this Agreement.

You agree to indemnify Us against any claims, losses, liabilities or damages arising out of Your professional practice or conduct of Your clients. 

You agree to accept full responsibility for and to indemnify Us against all claims made in respect of any accident, loss or damage to any equipment/property brought into the Premises by You and/or your Client(s) or any other person(s) invited by You, or not, who attends the building in connection with the Room Hire. Any equipment/property left in the building is done so at your own risk.

This indemnity clause will survive the termination or expiry of this Agreement.

Liability

Neither Party may benefit from the limitations and exclusions set out in this liability clause in respect of any liability arising from its deliberate default. The restrictions on liability in this clause apply to every liability arising under or in connection with these Terms including liability in statute, contract, equity, tort (including negligence), misrepresentation, restitution, indemnity or otherwise.

Nothing in this Agreement limits any Liability which cannot legally be limited, including liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession); and (d) defective products under the Consumer Protection Act 1987.

Subject to no limitation in respect of deliberate default and liability which cannot legally be limited, but despite anything else to the contrary, to the maximum extent permitted by law: (a) neither Party will be liable for any consequential loss; (b) a Party’s liability for any Liability under this Agreement will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the acts or omissions of the other Party (or any of its personnel); and (c) we will not be liable for, and you waive and release us from and against, any liability caused or contributed to by, arising from or connected with any aspect of you and your interaction including the quality of any interactions in your time spent at our premises. 

This liability clause will survive the termination or expiry of this Agreement.

Termination

We may terminate this Agreement immediately where you breach the Agreement, pose health or safety risks, cause material disruption, or where continued Hire is no longer reasonably practicable.

We may terminate this Agreement immediately at any time by providing written notice to you. If we terminate this Agreement for convenience (and not breach of this Agreement) prior to the commencement of the Hire Period, we agree to refund you any Fee paid by you in full.

Upon expiry of the Hire Period or earlier termination of this Agreement: (a) You agree to vacate the Room; (b) return to us all access key cards and property in your possession that belongs to us (or our Personnel); (c) you are to pay for any Fees due and payable prior to termination, and all other amounts due and payable under this Agreement; and (d) you also agree to pay our additional costs, reasonably incurred, and which arise directly from such termination.

Termination of this Agreement will not affect any rights or liabilities that a Party has accrued under it.

This termination clause will survive the termination or expiry of this Agreement.

VAT

All amounts payable by you under this Agreement are inclusive of amounts in respect of value added tax chargeable from time to time (VAT), unless otherwise stated. Where any taxable supply for VAT purposes is made under this Agreement by us to you, you agree, on receipt of a valid VAT invoice from us, to pay to us such additional amounts in respect of VAT as are chargeable on the supply of the Services at the same time as payment is due for the supply of the Services.

Warranties and Representations

Each Party represents, warrants and agrees that: (a) it has full legal capacity, right, authority and power to enter into this Agreement, to perform its obligations under this Agreement, and to carry on its business; (b) that this Agreement constitutes a legal, valid and binding agreement, enforceable in accordance with its terms; (c) if applicable, it holds a valid company number which has been advised to the other Party; and (d) if applicable, it is registered for VAT purposes.

This clause will survive the termination or expiry of this Agreement.

General

Amendment: This Agreement may only be amended by written instrument executed by the Parties.

Assignment: A Party must not assign or deal with the whole or any part of its rights or obligations under this Agreement without the prior written consent of the other Party (such consent is not to be unreasonably withheld).

Assignment of Debt: You agree that we may assign or transfer any debt owed by you to us, arising under or in connection with this Agreement, to a debt collector, debt collection agency, or other third party.

Contracts (Rights of Third Parties) Act 1999: Notwithstanding any other provision of this Agreement, nothing in this Agreement confers or is intended to confer any right to enforce any of its terms on any person who is not a party to it.

Counterparts: This Agreement may be executed in any number of counterparts that together will form one instrument.

Entire agreement: This Agreement contains the entire understanding between the Parties and the Parties agree that no representation or statement has been made to, or relied upon by, either of the Parties, except as expressly stipulated in this Agreement, and this Agreement supersedes and extinguishes all previous discussions, communications, negotiations, understandings, representations, warranties, commitments and agreements, whether written or oral, in respect of its subject matter. Each Party agrees that it will have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this Agreement.

Further assurance: Each Party must promptly do all things and execute all further instruments necessary to give full force and effect to this Agreement and their obligations under it. 1

Force Majeure: Neither Party will be liable for any delay or failure to perform their respective obligations under this Agreement if such delay or failure is caused or contributed to by a force majeure event, provided the Party seeking to rely on the benefit of this clause, as soon as reasonably practical, notifies the other party in writing about the force majeure event and the extent to which it is unable to perform its obligations, and uses reasonable endeavours to minimise the duration and adverse consequences of the force majeure event.

Notices: Any notice given under this Agreement must be in writing addressed to the relevant address last notified by the recipient to the Parties. Any notice may be sent by standard post or email and will be deemed to have been served on the expiry of 48 hours in the case of post, or at the time of transmission in the case of transmission by email during business hours, or otherwise next working day.

Relationship of Parties: This Agreement is not intended to create a partnership, joint venture, employment or agency relationship between the Parties.

Severance: If a provision of this Agreement is held to be void, invalid, illegal or unenforceable, that provision is to be read down as narrowly as necessary to allow it to be valid or enforceable, failing which, that provision (or that part of that provision) will be severed from this Agreement without affecting the validity or enforceability of the remainder of that provision or the other provisions in this Agreement.

Governing Law

These Terms are governed by the laws of England and Wales.

Each Party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts operating in England and Wales and any courts entitled to hear appeals from those courts and waives any right to object to proceedings being brought in those courts.